Last Updated: 24 December 2025

At Wrapzy Gift Zone, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application, website, or services.

📌 About Us

Wrapzy Gift Zone is an ecommerce platform focused on premium and personalized gifting solutions. We offer curated gift hampers, accessories, décor items, and customized gifts for every occasion, ensuring a smooth and delightful shopping experience.

📧 Email: wrapzygiftzone@gmail.com
📞 Contact: +91 9019773698

📊 Information We Collect

We may collect the following types of information:

1️⃣ Personal Information

• Name

• Mobile number

• Email address

• Shipping & billing address

2️⃣ Order & Transaction Information

• Products ordered

• Order history

• Payment status (we do not store card or UPI details)

3️⃣ Device & App Information

• Device type

• App version

• IP address

• Crash & performance data (via analytics tools)

4️⃣ Communication Data

• Customer support messages

• Email or WhatsApp communication related to orders

💳 Payment Information

All payments are processed through secure third-party payment gateways.
We do not collect, store, or access your credit/debit card, UPI, or net banking details.

🎯 How We Use Your Information

We use your information to:

• Process and deliver orders

• Manage payments and refunds

• Provide customer support

• Improve app performance and user experience

• Send order updates, notifications, and offers (only if enabled)

• Prevent fraud and unauthorized access

🔔 Notifications & Messaging

We may send:

• Order confirmations

• Delivery updates

• Important service notifications

You can disable promotional notifications anytime from your device settings.

🔐 Data Security

We take appropriate security measures to protect your personal information:

• Secure servers

• Encrypted communication

• Restricted access to sensitive data

However, no digital system is 100% secure, and we encourage users to protect their login credentials.

🤝 Third-Party Services

We may use trusted third-party services for:

• Payment processing

• Analytics & crash reporting

• Push notifications

These services follow their own privacy policies and comply with data protection regulations.

👶 Children’s Privacy

Wrapzy Gift Zone is not intended for children under 13 years of age.
We do not knowingly collect personal data from children.

🔄 Data Retention

We retain user data only as long as necessary for:

• Order fulfillment

• Legal & business requirements

• Customer support

You may request deletion of your data by contacting us.

✏️ Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be reflected here with an updated “Last Updated” date.

📞 Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 wrapzygiftzone@gmail.com
📞 +91 9019773698